The Australian Census is conducted every five years by the Australian Bureau of Statistics (ABS).
It collects information about Australia’s population and housing to support the planning of services such as healthcare, education, transport and housing.
As Census-related communication increases, it is also important to be aware of scams that may misuse the Census name.
Be Aware of Census Scams
Scammers may contact people by email, text message or phone while pretending to represent the ABS.
Be cautious of messages requesting:
- Bank account or credit card details
- Tax File Numbers
- Passwords
- Payments or donations
- Personal information through suspicious links
The ABS will not ask for bank account details, Tax File Numbers or passwords.
If a message seems suspicious, do not click any links. Instead, confirm the information using the contact details published on the official ABS website.
Property Owners May Also Be Targeted
Similar impersonation scams may appear to come from a property management agency or contractor.
A fraudulent email may claim that bank account details have changed and ask the recipient to send future payments to a different account.
Property owners should be cautious of:
- Unexpected changes to bank account details
- Urgent payment requests
- Emails from slightly different addresses
- Requests that have not been confirmed by telephone
Key message: When payment or bank account details change unexpectedly, do not rely on email alone. Confirm the request directly using a trusted phone number.
The Importance of Communication at Centenary Approach
At Centenary Approach, we do not rely on email alone when confirming important information such as bank account details.
We always contact the property owner directly by telephone to confirm that the information is correct. Through this approach, we maintain clear and careful communication with our owners.
By confirming important information through both email and telephone, we handle sensitive details carefully and provide property owners with confidence that their investment is being professionally managed.
Pause and Confirm Suspicious Requests
Scams that impersonate the Census, government organisations or trusted businesses are becoming increasingly difficult to identify.
When you receive an unexpected request involving personal information, payments or bank account details, take a moment before responding and verify it through an official contact method.
Centenary Approach carefully confirms important information and maintains direct communication with property owners, providing property management they can rely on.
If you are looking for a property manager you can trust with your investment, contact us today!
Email: rentals@centenaryapproach.com.au
Phone: 0418 819 098
